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Will the direct deposit of my payroll be delayed or affected by the COVID-19 pandemic?

For questions related to your payroll deposits, you should contact your employer first. Verify that the payment order was transmitted and the information in the payment order (account number and routing number) were correct. As the originator of the direct deposit, your employer is in the best position to determine the location of the deposit. You may also contact your bank to verify receipt of the direct deposit.

Last Reviewed: April 2021

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on should not be construed as legal advice or a legal opinion of the OCC.

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