The bank captured (took) my automated teller machine (ATM)/debit card and stated that it would be destroyed. Can the bank do this?
In some circumstances the bank can destroy your ATM card for security reasons.
Contact your bank to get a replacement card.
Last Reviewed: October 2020
Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.